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Customs & Trade

Cargo Insurance

Comprehensive cargo insurance covering the full value of your shipments across all transport modes.

International transport carriers are only liable for a fraction of your cargo's value under international conventions. If your shipment is damaged, lost, or stolen during transit, carrier liability will rarely cover the full commercial value of your goods. Cargo insurance bridges this gap.

Transfactor Logistics offers comprehensive cargo insurance solutions that protect your shipments at their full value, across every transport mode and route. Whether you ship once a year or every day, we provide flexible policy options tailored to your needs.

Our insurance team works with leading underwriters to secure competitive rates and broad coverage. In the event of a claim, we handle the process from notification through settlement, minimizing your administrative burden and getting you compensated as quickly as possible.

Key Features

Full Value Coverage

Insure your cargo for its full commercial value, not just the limited liability provided by carrier terms and conditions.

All Transport Modes

Coverage available for road, rail, sea, and air transport — including multi-modal and intermodal shipments.

Single & Annual Policies

Flexible policy options: single-shipment certificates for one-off movements or annual open policies for regular shippers.

Multi-Currency

Policies issued in EUR, USD, GBP, or other currencies to match your commercial invoicing and avoid exchange rate risk.

All-Risk Coverage

Comprehensive all-risk policies that cover loss or damage from any external cause, including theft, accidents, and natural disasters.

Fast Claims

Dedicated claims support with streamlined processing to minimize disruption and get you compensated quickly.

How It Works

1

Risk Assessment

We assess your cargo type, route, transport mode, and value to determine the appropriate coverage level and policy type.

2

Policy Selection

Choose between single-shipment certificates, annual open policies, or tailored coverage for high-value or special cargo.

3

Certificate Issuance

Insurance certificates are issued promptly, often within hours, so your cargo is covered before it moves.

4

Shipment Coverage

Your cargo is insured from warehouse to warehouse (or as agreed), covering all stages of the journey.

5

Claims Support

In the event of loss or damage, our team guides you through the claims process for fast resolution.

Frequently Asked Questions

Carrier liability is limited by international conventions (e.g., ~$500 per shipping unit for sea freight, ~$20/kg for air freight). If your cargo is worth more than these limits — which is almost always the case — you bear the uninsured risk. Cargo insurance covers the full commercial value of your goods.

Container ship navigating open waters

Ready to Get Started?

Request a free quote tailored to your specific requirements. Our team responds within 24 hours.